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At line 2 changed 4 lines
When you subscribe to a [Support Agreement] with us, you join businesses of all sizes, around Australia and the world, in a wide variety of industries. \\ \\There is no barrier to your staff asking a quick question, gaining expert advice that can save a lot of time and potentially expensive business friction, learning in context and maximising productivity. \\ \\
You enjoy the benefits of fixed-price annual [Support Agreements|Support Agreement] tailored to the systems, staff and services to be supported. From the management team to the front line data- or machine- operators, staff at all levels are already supported in broad array of technologies throughout our clients' enterprises.\\ \\
Casual services are discounted for [Support Agreement] holders, in recognition of the close relationship we develop with our clients - and their critical business systems.
We support businesses of all sizes, around Australia and the world, in a variety of technologies. \\ \\
We offer fixed-price annual Support Agreements tailored to the systems, staff and services to be supported. \\ \\
Casual services are typically discounted for Support Agreement holders, in recognition of the close relationship we develop with our clients - from the management team to the front line data operators.
At line 7 changed 6 lines
Your critical systems you can't afford to be down - Servers and Payrolls for many of our clients - are the point of our [Support Agreements|Support Agreement] - you need the most proficient and immediate service, without a lot of fuss. We provide exactly that with a [Support Agreement], being specifically a prearrangement to minimise downtime costs and administration or uncertainty in an already stressful situation. \\ \\ With a [Support Agreement], an email, text or phonecall is all it takes to get the ball rolling to restore productivity.\\ \\
Support Services are provided by email, phone or remote connection and not charged additional to the [Support Agreement]:\\
* To investigate issues reported
* To liaise with external parties e.g. your IT provider or Attache Consultant
* To provide technical advice
\\
At line 14 changed 2 lines
\\ \\Your business systems support is delivered variously by telephone, email and remote connection (e.g. Ultraviewer (free), Teamviewer, Remote Desktop, Quick Assist).\\ \\
You never need to worry about asking a 'dumb' question - we understand that not everyone knows everything about technology (including us - but we're good at finding out) and we like helping our clients achieve their goals - so please ask! \\ \\ Your support is tailored to your situation and the role, technical skills and requirements of the person we are helping to perform their job, in context with your business systems and requirements. \\
Our support is delivered variously by telephone, email and remote connection (e.g. Ultraviewer (free), Teamviewer, Remote Desktop, Quick Assist).\\ \\
You never need to worry about asking a 'dumb' question - we understand that not everyone knows everything about technology (including us - but we're good at finding out). \\ \\ Our support is tailored to the situation and the role, technical skills and requirements of the person we are helping to perform their job, in context with the understood business requirements. \\
This page (revision-17) was last changed on 07-Jul-2022 01:31 by adminTop