This page (revision-20) was last changed on 07-Jul-2022 01:31 by admin

This page was created on 07-Jul-2022 01:31 by admin

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Version Date Modified Size Author Changes ... Change note
20 07-Jul-2022 01:31 2 KB admin to previous
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At line 9 removed 3 lines
- To investigate issues reported by any of email, phone, remote connection
- To liaise with external parties e.g. IT provider, Attache Consultant
- To provide technical advice by any of email, phone, remote connection
At line 13 changed one line
are not charged additional to the Support Agreement subscription fees for the Supported System.
\\ - To investigate issues reported by any of email, phone, remote connection
\\ - To liaise with external parties e.g. IT provider, Attache Consultant
\\ - To provide technical advice by any of email, phone, remote connection
At line 15 changed 3 lines
Within the paid Support Agreement subscription period, all services are given elevated priority.
Chargeable services related to Supported Systems are provided at 25% discount.
Chargeable services NOT related to Supported Systems are provided at 16.6% discount.
are not charged additional to the Support Agreement subscription fees for the Supported System.\\ \\
Within the paid Support Agreement subscription period, all services are given elevated priority. \\
Chargeable services related to Supported Systems are provided at 25% discount.\\
Chargeable services NOT related to Supported Systems are provided at 16.6% discount.\\
At line 20 changed one line
Chargeable serevices include but are not limited to:
Chargeable services include but are not limited to:
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\\ \\ \\ \\ \\ \\ \\